I went back to pick up my dog without the service after two hours passed because I couldn't wait for another three hours or even longer time.
I bought a live plant for aquarium. Seems they are not maintaining plant tank properly... now i ended up pest snails in my tank.
Frustrating
I made an appointment in advance, but when I went there, I was told that I had not made. They agreed to give my dog bath services, told me "It would take a little bit longer". It normally needs 45mins to 1 hour to finish. About one and half hours late, I called when the dog would be servered. I was told:"When we are done, we will call you". I knew that, but wanted to get an estimate time because I lived in 30 mins away, not easy to drive back and forth. The lady refused to give any estimate time, just said "It would be a little bit longer, and I will call you when it is done". I asked:"another hour?", "no", "two hours?", "no", "three hours?", she refused to say anymore. If they had told me that they would need more than three hours, I would not have dropped my dog there. But they told me " A little bit longer", misled me and wasted my time. I asked to talk to manager, who just repeated what the lady said.
Rude staff but good to visit if u have pets or want to buy pets
DO NOT BRING YOUR DOG HERE! I brought my goldendoodle here a number of times and was never informed he was a "problem" until I called to make another appointment. The person told me there were notes (that had no date marked on them) that my dog was "fidgety" and might need "relaxing medication" from the vet in order for them to give him a bath..... I was never informed about this previously and am very confused on this information.. NOT WORTH THE TROUBLE- GO SOMEWHERE ELSE!
Kyle store manager worse manager ever guys please it's me request don't buy anything from here if something goes wrong they don't care and then they treat you Horrible this is my personal experience. One of my aquarium pump went bad started killing fishes and came to talk them but guess what store manager was so rude he was not even ready to listen I was not there to get my money back I was trying to find solution for it. It was the Worse customer experience ever in my life.
Petco Animal Supplies is a US Store based in Piscataway Township, New Jersey. Petco Animal Supplies is located at 1333 Centennial Ave, Piscataway Township, NJ 08854, USA.
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